Absolutely, yes! Real silver jewellery with 92.5%+ silver in it.
You’ll also get NILOSKA certificate of purity along with your order.
Can I change or cancel my order after placing it.?
No, changes or cancellations are unavailable after an order is placed.
How long does delivery take?
Domestic orders arrive within 3-5 business days. We process orders within 48 hours working business day.
How can I track my order.?
We will send you tracking details once your order has been sent out from our warehouse - this can be found on your order dispatch email and phone number.
Are there delivery charges.?
We offer free delivery for all our domestic orders.
How do I return my item.?
There is no Return/Exchange for the order, unless the product is damaged, Visit Returns & Refund Policy
Can I exchange my item.?
There is no Return/Exchange for the order, unless the product is damaged, Visit Returns & Refund Policy
What if my item is faulty or defective?
If you receive a faulty or defective item, notify us immediately at sales@niloska.com within 48 hours of delivery. We will assist you with a replacement or refund. Faulty items reported after this timeframe may not be eligible for exchange or refund. Visit Returns and Refund Policy
Caring for Your Jewellery
Your jewellery is designed to be worn, loved, and lived in—but a little care goes a long way.
Store each piece separately in plastic pouch to prevent scratches, tangling, or wear.
Keep your sterling silver jewellery in a cool, dry place, away from direct sunlight and moisture.
All our sterling silver pieces are rhodium-plated to help minimise tarnishing and maintain their brilliance over time.
We are committed to providing high-quality, handcrafted jewellery made to last. We’re confident in the quality of our products, which is why we offer a Three-Months warranty from the date you receive your order for defects or issues resulting from the workmanship of the jewellery.
Our warranty does not cover lost items, normal wear and tear, including scratches, tarnishing, or fading of metals and gemstones, damage caused by improper care, such as exposure to chemicals, water, or excessive force, or any modification to your product done by a third party outside of NILOSKA.
